On my second day of actually being a cashier, it was busy immediately when I got there. So I was put on register 18 and started ringing up customers. Eventually a guy came up with his friend who walked to the aisle away from the register, like he was waiting for his friend.
The guy was buying some ice cream bars and beer. Great combo, I know. But there was a girl farther down the line who worked during the day time and was buying some items before she went home for the night, and she was making gestures to me at one of the customers.
I didn't understand what she was trying to say, until she mouthed the words, "check the other guys ID."
I immediately looked at the guy and said, "I'm going to have to see some ID, and that gentlemen's ID as well."
"Why do you have to see his ID? I'm the one paying for it!" he yelled.
"It's just the rules, sir."
"That's bull! His license is in the car!"
"I'm sorry, I can't sell this to you unless I see his ID too," I explained.
"Why?! I'm 34 years old, I have the right to buy this! I want to see your manager."
"Okay, just hold on a second and I'll get her for you," I replied backing up and turning around to see if my manager was in her office but the moment I turned around she was right there, coming up the aisle. "This gentleman would like to talk to you. I asked him if I could see both his and his friend's ID and his friend won't show me his."
She immediately knew what I was talking about. "Yeah, we can't sell it to you."
"Why? He's not the one buying it!"
"It doesn't matter, we can't do that I'm sorry."
"This is such bull! Where is Lynette? I want to talk to her!" he said asking for one of the day time managers.
"She's obviously not here. And it's Leann by the way," she said pointing at her badge and walking away from the guy. The guy rolled his eyes and huffed and puffed his way out of the store with his friend.
I pulled his stuff to the side of my little enclosed area on the ground. I thanked the girl who told me to ID both of them as I began checking her items.
After the rush of customers finally diminished, my manager came up to me and asked if I was okay after dealing with that guy. Of course, it was uncomfortable but I was just doing my job and that's the only thing that matters.
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