So, it's my second night being a full time cashier. It was about one-thirty to two in the morning. A group full of customers randomly started piling up. There was a lady and a man together, one guy, and a guy and girl I had gone to school with were together.
I was very preoccupied with trying to ring people up and get them out of there. So, I didn't even notice that a girl had come up to the register in tears.
"Excuse me, may I use your guy's phone?" she said in between sobs.
I happened to look down at her arms and her arms were covered in blood. To me, my first thought was that she had gotten into a car accident and maybe road rash or something.
I thought for a second and told myself to remain calm because one of our jobs as cashiers, is to keep composure and not make the customers alarmed. So I called a CSM to come to the front over the intercom while the girl was still crying in front of me. I looked at her sincerely and asked her if she was okay. She shook her head no and looked over to see a chair in front of the managers office and told her she could have a seat while someone came.
I remembered I had a radio and went over to get it. I asked again for a CSM to come to the front and right as I said that, he came around the corner. He looked at me as if asking me what the problem was. My eyes trailed over to the girl and he softly talked to her and the next thing you know they were walking down to customer service.
I wanted to hurry up and ring up everyone quickly so I could find out what happened with that girl. While ringing up items, I would look down at the customer service desk trying to see if I could see what was happening. I started seeing firefighters and police cops come in. I could see someone had brought in a stretcher, and a couple of medics had come in.
I started seeing what looked like family members coming in and speaking with the cops. After about fifteen minutes or so, everyone started clearing out. The manager had come back from outside, and went into her office. I hesitated on asking her what happened with that girl but wasn't sure if it was any of my business, even though I witnessed it first and was kind of shocked by it.
"So what exactly happened to that girl?" I finally asked.
"She had cut herself for attention," my manager said casually.
I was in shock but not surprised. I mean if my first thought was road rash, you could imagine how bad it might have been. To cut yourself that badly on purpose; she must have been in quite a lot of emotional pain. I felt bad for her and hoped and prayed that she would have a better time in the future and hoped that was a turning point for her.
